JDM City Virginia Limited Warranty Terms & Conditions
JDM City Virginia warrants that every used engine sold by JDM City Virginia will be in a serviceable condition, having regard to the nature of used engines, for the duration of time after the date of sale according to the following applications:
1. Warranty Periods
- Used Replacement Engines: 60 Days (unless otherwise specified on the sales receipt).
- Used Performance Engines: 30 Days (unless otherwise specified on the sales receipt).
- Rotary Engines (Mazda RX-7 13BT / 13BTT / 20B): No Warranty – Used Performance.
- Transmissions: 30 Day Warranty – Used Performance Transmissions; 60 Days for Used Replacement Transmissions (unless otherwise specified on the sales receipt).
- ECUs & Other Electronic Parts: Sold "AS IS" – NO WARRANTY.
- Warranty Start: Warranty starts on the purchase date / from the day of pickup or delivery.
- Used Accessories / Items: All sales are final. They are sold "AS IS." No returns or exchanges will be accepted.
- Body Parts, Interior Parts, Wheels & Suspensions: These parts are not covered under warranty and are always sold "AS IS."
2. Out-of-State Purchasers or Shipping by Freight
- The warranty period will begin on the date the item is delivered.
Required Parts Before Installing the Engine
BEFORE INSTALLING THE ENGINE, WE REQUIRE THE FOLLOWING PARTS TO BE REPLACED. FAILURE TO DO SO WILL VOID THE WARRANTY.
- Rear main seal.
- Change oil pan gasket and clean pickup tube.
- Flush all lines.
- Add new water pump and thermostat.
- Change timing belt if it has one.
3. Disclaimer
JDM City Virginia is not responsible for improper installation or use of any Engine/Transmission. The following circumstances and parts are not covered by our warranty:
- Engines and Transmissions must be installed by a certified mechanic. If a certified mechanic does not perform the installation, the warranty is void.
- We do not provide technical support for installations and highly recommend that if you are not familiar with the swap, you consult with a professional mechanic.
a) Non-Covered Parts
- The warranty does not cover external engine parts, including but not limited to: axles, power steering, oil/water pumps, intake and exhaust manifolds, carburetors, distributors, coil packs, ignitors, valve covers, alternators, starters, emission devices, thermostats, belts, hoses, clutches, flywheels, pulleys, wiring, ECUs, turbo/supercharger units, fuel systems, injectors, oil pumps, gaskets, seals, sensors, solenoids, or plastic trims.
Note: On most of the JDM engines we recommend using all original accessories from the original vehicle such as intake and exhaust manifold, brackets, harness, ECU, injectors, etc. (Use long block only).
b) Required System Overhauls
- Oil System: An oil system overhaul, including a system flush and oil pump replacement, is required. Engine damage from insufficient oil or oil pressure will void the warranty.
- Timing Overhaul: Timing belt/chain/tensioner replacement is required.
- Cooling System: A complete cooling system overhaul is required. Damage caused by engine overheating is not covered.
c) Prohibited Modifications
- Any modifications or forced induction (Nitrous / Alcohol Injection / Turbo / Supercharger / Aftermarket ECU upgrades) not designed for the engine will void the warranty.
- Swapping or removal of head(s), crank, rods, pistons, cams, or gears, or opening the transmission casing will void the warranty.
- Any labor for installation or removal of any defective part of an engine/transmission is not covered under warranty.
d) No Returns or Exchanges
- Performance engines are non-returnable and non-exchangeable.
- Improper Maintenance or Installation: Damage resulting from incorrect installation, insufficient oil, overheating, or failure to adhere to recommended maintenance procedures.
- Customer must perform cooling system overhaul. Loss caused by overheating of the engine is not covered unless overheating is the direct result of the failure of an internal part of the engine.
- Any tune-ups and adjustments in belts, hoses, filters, emission control devices, spark plugs, etc. are not covered under warranty.
- Decrease in performance of any covered part due to normal wear and tear unless actual breakdown occurs.
- JDM City Virginia will not be held responsible if the engine purchased does not fit into the designated vehicle. Before purchasing the engine/transmission, the customer must verify that the engine will fit into said vehicle. We will not be held responsible if an incorrect engine is purchased.
CANCEL ORDER or RETURN: UP TO 35% CANCELLATION FEES.
4. Fitment
It is the customer's responsibility to verify that the engine/transmission will fit the designated vehicle. We do not accept responsibility for incorrect fitment.
5. Items Not Covered
All external parts attached to the engines are not covered, including:
- Intake and exhaust manifolds
- Starter
- Carburetors
- Distributor
- Emission control devices
- Flywheel
- Clutch and pressure plate
- Water pump
- Thermostat
- Belts
- Hoses
- Oil pan
- Valve cover
- Solenoids / Sensors
- Electronic parts
- Wires
- Computers
- Injectors
- Drive shafts
- Engine mounts
- Half shafts
- Turbo / Supercharger units
- Other external components
6. Limited Warranty Does Not Cover
- The cost of labor required to remove and install a repaired or exchanged engine to the vehicle.
- The cost of parts used to service the used engine before installation.
- Loss caused by the engine or transmission being improperly installed. Any mechanic or hobbyist should be able to consult our mandatory engine installation guide before installing the motor into the vehicle.
- Towing charges and/or freight or delivery charges.
- Loss caused by overheating. The warranty does not cover oil leaks, blown head gasket, or any other engine damage due to overheating caused by poor water circulation, clogged radiator, stuck thermostat, faulty water pump, etc.
- Decrease in performance of any covered part due to normal wear and tear unless actual breakdown occurs, having regard to inherent manufacturing faults in some engine models.
- Loss caused by any modification or use of the engine for which it was not originally designed.
- The engine if it is used for competitive driving, rally, or racing.
- Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.
- Tune-ups and adjustments, filters, hoses, belts, lubricants, coolants, emission control devices, spark plugs, tune-up parts, timing components, etc.
- Deterioration or pre-ignition damage.
- Loss caused by defective timing belt / chain, idlers, tensioners or pulleys. A brand-new timing belt kit with water pump must be installed before the engine is started.
- Loss caused by modification or forced induction (NOS, Turbo, Supercharged) for which the engine was not designed.
- Failure due to accident or collision.
- Part is installed in a vehicle other than the manufacturer's specification or intended vehicle.
- Failure due to fire, theft, vandalism, acts of terror, explosion, lightning, earthquake, hurricane, water damage, freezing, or any other environmental conditions.
- Vehicle was operated for a prolonged period of time after the parts failure.
- Blown or failed turbochargers. It is the buyer's responsibility to inspect the turbo prior to installation and run proper maintenance procedures upon installation and inspection.
- Claiming for shipping costs (complete or partial), as well as any delay, fees, or inconvenience caused as the result of the shipping carrier.
7. Limitation of Duration
Repairs or exchanges will not extend this limited warranty beyond the described term on this form stated in the invoice.
8. Warranty Claim Procedure
- All warranty claims must be initiated via email with a precise explanation of an issue. Additional documentation may be required.
- The customer is responsible for all freight charges on the return of defective engines.
- No replacement engine will be sent until our staff has inspected and verified the returned defective engine in question.
- If the engine is defective, JDM City Virginia will ship out a replacement engine.
- If the engine is not defective, the customer will pay all shipping charges to ship the engine back to the shop.
- The engine MUST be returned in the same condition it was sent. All missing parts will be charged to the customer.
- In the event that the wrong and/or defective engine is not returned to JDM City Virginia within 10 days after a replacement engine is sent to our customer, the customer will be charged the full amount of the engine, plus all freight charges.
9. Smog & Emissions
JDM City Virginia will NOT be held responsible for the failure of emissions or smog tests.
Please verify with your local authorities if the engine passes smog and emissions regulations in your state.
10. Returns
The return must be legitimate and must comply with the terms of our warranty. The buyer must accept and respect the following terms:
- Has to be requested within 30 days from the date of purchase.
- Shipping charges are not refundable. Charges related to the return of the item must be prepaid by the customer as well as any customs fees and related charges.
- In the unlikely event that the item needs to be returned, it must be in the same condition it was sold and fully assembled.
- Please keep all of the unwanted parts/components that you have taken off of the item for the period of the warranty.
- We must receive all of the parts that were included in the sale for the warranty to be valid.
- THE RETURNED ITEM MUST MATCH THE ORIGINAL PICTURES.
- Buyer must contact us via email to create their return file.
- All returned products/items that we receive must be inspected and tested for the warranty or return to be valid.
- The test and inspection determine that no damages have occurred to the products or items during the client's possession.
- When we sign for the returned item (Proof of Delivery) at our warehouse, the act of signing does not mean that your claim has been accepted.
- If during inspection we discover that the item was damaged or destroyed while under the client's possession, we will not issue any refund or form of compensation.
- Upon completion of the test of the returned item, and if your claim is determined to be valid, we will notify you for replacement or refund.
- If the case is determined not to be valid, there will be no replacement sent or refund issued.
11. Important Maintenance Requirements
FAILURE TO FOLLOW THE FOLLOWING MAINTENANCE REQUIREMENTS VOIDS THE WARRANTY.
Engine Requirements
- Replace engine oil to manufacturer's suggested levels.
- Replace oil filter.
- Replace gaskets (valve cover, oil pan & rear main seal).
- Inspect and replace (if needed) new timing belt/chain.
- Replace thermostat and water pump.
- Flush cooling system and refill with antifreeze to appropriate level.
- Install new spark plugs, new belts and hoses.
- Change the oil after the first 600 miles and at recommended service intervals thereafter.
- Service the vehicle at proper intervals as per manufacturer's guidelines.
Transmission Requirements
- Check the flexplate for cracks or excessive wear on the starter teeth.
- Replace oil pan gasket, front and axle seals and replace filter (if applicable).
- Flush & inspect transmission cooling lines. Follow manufacturer's recommendations.
- Properly align torque converter (Automatic Transmission Only).
- Finish installation of the transmission. When finished, add transmission fluid to the manufacturer's specifications. Start the engine and add more TF immediately. Additional fluid can now be added until the transmission reads FULL on the dipstick.
- Reset control module codes.
- Adjust Neutral safety switch (range switch) according to specifications.
12. Sales Policy
- All sales are final, no refunds or exchanges on parts.
- No deposit refunds.
- Orders can be cancelled if they have not been shipped.
- All refused/returned orders will be charged 35% of the invoice unit amount for restocking fees plus all freight charges to return the item to our warehouse.
13. Buyer Fitment Responsibility
BUYER MUST DETERMINE THE FITMENT.
14. Policy Modification
JDM City Virginia reserves the right to modify this warranty policy at any time.