JDM City Virginia Payment Terms & Billing Policy
Last Updated: October 1, 2026
This Payment Policy explains how payment works when you buy from JDM City Virginia LLC ("JDM City Virginia," "we," "us," or "our"), a business based in Manassas, Virginia. It covers accepted payment methods, checkout, payment security, pricing and sales tax, deposits, refunds, fraud prevention, and billing questions.
By placing an order on this website, you agree to this Payment Policy, together with our Terms of Service, Refund Policy, Warranty Policy, and Shipping Policy. If anything in this policy is unclear, please contact us before you buy.
1. Overview
Online orders on this website are paid through Shopify's secure checkout. The key payment terms are:
- Seller: JDM City Virginia LLC, 9026 Euclid Ave Unit E, Manassas, VA 20110, United States.
- Checkout Platform: Shopify secure checkout.
- Currency: All prices and charges are in US Dollars (USD).
- When You Are Charged: When you place your order.
- Financing: Not offered.
- Who We Serve: This website is intended for customers in the United States. If you are located outside the United States, please contact us before placing an order.
This Payment Policy is governed by the laws of the Commonwealth of Virginia, as described in our Legal Notice. JDM City Virginia may update this policy at any time. The current version is always published on this page, and the "Last Updated" date at the top shows when it was last revised.
2. Accepted Payment Methods
We accept the following payment methods at our online checkout:
- Credit & Debit Cards: Visa, Mastercard, and Discover.
- Apple Pay: Available on supported Apple devices and browsers.
- Shop Pay: Shopify's express checkout, which uses the payment details you have saved with Shop Pay.
- PayPal: Available where shown at checkout.
The payment options shown at checkout are the ones available for your order. Options can vary by device, browser, and order.
a) No Financing
We do not offer financing, installment plans, pay-over-time services, or layaway. Unless our team has agreed to a deposit with you (see Section 6), orders are paid in full when you place them.
b) Other Ways to Pay
If you need to pay another way, for example for a local pickup order at our Manassas warehouse, please contact us before you place your order. Our team will let you know which options are available for your order. We cannot promise that any payment method not listed above will be accepted.
For your protection, only pay through the checkout on this website or by a method our team has confirmed with you directly, by phone at (703) 479-7400 or from jdmcityvirginia@gmail.com.
3. How Checkout Works
- Review the Listing: Read the product description, photos, and condition notes. For engines, product pages show compression test results and an approximate mileage range where provided.
- Confirm Fitment Before You Buy: Contact our team to help verify compression, VIN compatibility, and shipping details. Final responsibility for fitment remains with the buyer, as stated in our Warranty Policy.
- Add to Cart & Check Out: Enter your contact details and a complete, accurate delivery address. If you plan to pick up your order at our Manassas warehouse, contact us to arrange pickup.
- Review Your Order: Check the items, any shipping charge, sales tax, and the order total before you pay.
- Pay Securely: Choose an accepted payment method and complete payment. Your bank or payment provider then approves or declines the payment.
- Get Your Confirmation: After a successful payment, you receive an order confirmation email with your order number. If it does not arrive, check your spam or junk folder, then contact us.
An order confirmation email confirms that we received your order. Orders remain subject to verification and to our right to refuse or cancel an order, as described in our Terms of Service and in Section 9 below.
Need help placing an order? Call us at (703) 479-7400 during business hours.
4. Payment Security
- PCI DSS Level 1 Checkout: Online payments are processed in Shopify's PCI DSS Level 1 compliant payment environment, the highest level of the Payment Card Industry Data Security Standard.
- Encryption in Transit: As stated in our Terms of Service, credit card information is always encrypted during transfer over networks.
- No Full Card Numbers Kept by Us: Card details entered at our online checkout are processed by Shopify Payments and/or other third-party payment processors. JDM City Virginia does not receive or store your full card number from online checkout.
- Digital Wallets & PayPal: When you pay with Apple Pay, Shop Pay, or PayPal, the payment is handled by that provider under its own terms and privacy policy.
- Card Issuer Checks: Your bank or card issuer may ask you to confirm some purchases, for example with a one-time code.
a) We Will Never Ask for Your Full Card Number by Email
JDM City Virginia will never ask you to send your full card number, card security code (CVV), or online banking password by email. If you receive an email that claims to be from us and asks for these details, do not reply. Call us at (703) 479-7400 to check. When you contact us about a payment, include only the last four digits of your card.
For more about how we handle personal information, see our Privacy Policy.
5. Pricing, Taxes & Fees
a) Prices
- Currency: All prices are listed and charged in US Dollars (USD).
- Price Changes: As stated in our Terms of Service, prices for our products are subject to change without notice.
- Price You Pay: The price shown at checkout when you place your order is the price that applies to that order.
- Pricing Errors: If a product is listed with an incorrect price or description because of a typographical or system error, we may cancel the order, even after it has been placed. If we cancel a paid order for this reason, we will refund the full amount charged to your original payment method. Where practical, we may instead contact you to offer the item at the correct price.
- Quantity Limits: We may limit or cancel quantities purchased per person, per household, or per order, as described in our Terms of Service.
b) Sales Tax
We collect sales tax where the law requires it. Sales tax is calculated at checkout based on your delivery address, or on our Virginia location for local pickup orders, and is shown before you pay.
If you believe your purchase is exempt from sales tax (for example, a purchase for resale), contact us before you place your order so we can review your documentation. Any exemption depends on valid documentation and applicable law.
c) Shipping Charges
- Free Shipping: Orders over $2,500 shipped to the lower 48 US states ship free.
- Other Orders: For orders that do not qualify for free shipping, shipping is quoted. Please contact us for a shipping quote before you order.
- Alaska, Hawaii, Puerto Rico & International: Shipping is available by custom quote. Contact us before you order.
- Expedited Freight: Contact our team to check availability.
- Local Pickup: No shipping charge applies when you collect your order at our Manassas warehouse.
Once an order has shipped, shipping charges are not refundable, as stated in our Refund Policy. If you cancel an order before it ships, see our Cancellation Policy. For processing times, packaging, and freight delivery details, see our Shipping Policy. If your card was issued outside the United States, your bank may charge its own currency conversion or foreign transaction fees.
6. Deposits
In some cases, our team may accept a deposit to hold a part for you. A deposit is available only when our team agrees to it directly with you.
- Non-Refundable: Deposits are not refundable. Our Refund Policy states: "No deposit refunds."
- Confirm the Terms First: Before you pay a deposit, ask our team to confirm the deposit amount, the part it holds, and when the remaining balance is due.
- Check Fitment First: Because a deposit cannot be refunded, confirm VIN compatibility and condition with our team before you pay it.
7. When Your Card Is Charged & Order Processing
- Charge Timing: Your payment method is charged when you place your order. Your bank may show the charge as pending for a short time before it posts.
- Processing: Orders are processed within 1–2 business days.
- Delivery: After your order ships, transit usually takes 2–7 business days, and tracking information is sent by email. Engines are strapped to a reinforced pallet with protective wrapping and shipped by LTL freight with residential liftgate delivery. See our Shipping Policy.
- Local Pickup: If you are collecting your order at our Manassas warehouse, contact us to arrange a time during business hours. Parts are loaded directly onto your vehicle or trailer.
- Cancellations: Orders can be cancelled if they have not been shipped. See our Cancellation Policy and Refund Policy for details.
8. Refunds
Refunds are issued only as allowed by our Refund Policy and Warranty Policy. This section explains how approved refunds are paid. It does not create any additional right to a refund.
- Original Payment Method: Approved refunds are issued to the original payment method used for the order. For Apple Pay or Shop Pay, this is usually the card linked to that wallet. For PayPal, it is your PayPal account.
- Shipping Charges: Shipping charges on orders that have shipped are not refundable.
- Restocking Fees & Return Freight: All refused or returned orders will be charged 35% of the invoice unit amount for restocking fees, plus all freight charges to return the item to our warehouse. Return freight must be prepaid by the customer.
- Deposits: Deposits are not refundable (see Section 6).
- Inspection: Returned items are inspected and tested. Signing for a returned item does not mean the claim has been accepted. If a claim is found valid, the outcome is a replacement or a refund, as described in our Refund Policy.
- Warranty Claims: Warranty claims are handled under the Warranty Claim Procedure in our Warranty Policy.
- Bank Posting Times: After we issue a refund, the time it takes to appear on your statement depends on your bank or payment provider and can vary.
9. Fraud Prevention & Order Verification
To protect our customers and our business, we may review orders for signs of fraud or unauthorized use of a payment method. As stated in our Terms of Service, we reserve the right to refuse any order. We may:
- Verify Orders: Review orders more closely, for example high-value orders or orders where the billing and shipping details differ.
- Contact You: Contact you by email, by phone, or at the billing address provided with your order.
- Request Additional Verification: Ask for additional information to confirm that you are authorized to use the payment method.
- Hold an Order: Hold an order until verification is complete.
- Refuse, Limit, or Cancel: Refuse, limit, or cancel an order we reasonably suspect is fraudulent, including by limiting quantities per person, per household, or per order.
If we cancel an order that has already been paid, we will refund the amount charged to the original payment method. Information you provide for verification is handled as described in our Privacy Policy.
a) Local Pickup Verification
When you collect an order at our Manassas warehouse, we may ask to see a valid government-issued photo ID that matches the name on the order. If someone else will collect the order for you, please contact us before pickup.
10. Billing Questions, Disputes & Chargebacks
a) Contact Us First
If you have a question about a charge or think there is a billing error, please contact us first. It is usually the fastest way to fix the problem. Email jdmcityvirginia@gmail.com or call (703) 479-7400 with your order number, the date and amount of the charge, and the last four digits of your card (never the full number). We aim to respond within 1–2 business days.
b) A Charge You Do Not Recognize
Check whether someone in your household placed an order with us, then contact us. If you believe your card or account was used without your permission, contact your card issuer or payment provider right away.
c) Chargebacks
If you file a dispute or chargeback with your card issuer or payment provider, we may share order, payment, communication, and delivery or pickup records with them so the dispute can be reviewed.
d) Your Rights
Nothing in this Payment Policy limits your rights under federal or state law or under your card issuer's rules. In particular:
- Fair Credit Billing Act: If you paid by credit card, the Fair Credit Billing Act (15 U.S.C. § 1666 et seq.) lets you dispute billing errors with your card issuer. To keep these rights, you generally need to notify your issuer in writing within 60 days after the first statement showing the error was sent to you.
- Electronic Fund Transfer Act: If you paid by debit card, the Electronic Fund Transfer Act and Regulation E protect you against unauthorized transfers. Report problems to your bank promptly, because your protection can depend on how quickly you report.
- Card Issuer & Provider Rules: Your card issuer, PayPal, and other payment providers may offer their own dispute processes and protections. Contacting us first does not waive them.
- Virginia Consumer Protection Act: The Virginia Consumer Protection Act of 1977 (Va. Code § 59.1-196 et seq.) prohibits deceptive practices in consumer transactions. Virginia consumers can also contact the Virginia Office of the Attorney General, Consumer Protection Section.
Where the consumer protection laws of your state give you rights that cannot be waived, those rights apply in full. See our Legal Notice for more information.
11. Payment FAQs
a) Can I pay in installments or finance my purchase?
No. We do not offer financing, installment plans, or layaway. Orders are paid at checkout using one of the methods in Section 2, unless our team has agreed to a deposit with you (see Section 6).
b) Why was my payment declined?
Your bank or payment provider decides whether to approve a payment, and we are usually not told the reason. Common causes include a billing address that does not match your bank's records, a spending or daily limit, or online purchases being blocked on the card. Check your details, contact your bank, or try another accepted payment method.
c) Can I pay when I pick up at your warehouse?
Please contact us before you place your order, and our team will tell you which payment options are available for your pickup order. We may ask to see photo ID at pickup (see Section 9).
d) Is shipping included in the price?
Orders over $2,500 shipped to the lower 48 US states ship free. For other orders, and for Alaska, Hawaii, Puerto Rico, and international destinations, contact us for a shipping quote before you order. See our Shipping Policy.
e) Is it safe to pay on this website?
Checkout runs in Shopify's PCI DSS Level 1 compliant payment environment, and JDM City Virginia does not receive or store your full card number from online checkout. See Section 4 for details.
f) When will I see my refund?
Approved refunds go to your original payment method. The time it takes to appear depends on your bank or payment provider. See Section 8.
12. Contact Us
If you have a question about payment, pricing, sales tax, a deposit, or a charge on your statement, please contact our team. Include your order number and only the last four digits of your card. We aim to respond within 1–2 business days.
📍 9026 Euclid Ave Unit E, Manassas, VA 20110
📞 (703) 479-7400
✉️ jdmcityvirginia@gmail.com
⏰ Mon–Fri: 9am–5pm | Sat: 9am–3pm